UPDATE 12 Oct 10am: Fortunately, this has been a technical bug and has been resolved – we managed to get back free shipping on our items. For tips on getting Amazon’s Free shipping to work, refer to our free shipping guide.
Amazon appears to be currently placing a higher restriction on global shipping options for many more items, even items that were eligible previously
Trying to ship most of the AmazonGlobal eligible items to Malaysia, Singapore, Canada (we tested with items that were eligible to be shipped to Singapore before) and possibly all the 65 countries Amazon ships globally doesn’t appear to be accepted any longer
Attempting to ship to the countries we tested gave a error message “Sorry, this item can’t be shipped to your selected address. ” and a “This item does not ship to SINGAPORE, Singapore. Please check other sellers who may ship internationally.” message on product pages (if you had set your default address to a Singapore address)
Hopefully this is a temporary problem as Singapore and other countries Amazon AmazonGlobal ships to are still listed as one of the 65 countries Amazon ships. But Amazon has made no official announcement of the issue or policy change
The same link also has many forum posts from international customers around the world such as Russia, France, Germany and Singapore wondering why they are not able to ship to their country when it worked previously
Amazon.com’s homepage still promotes International Shipping so it doesn’t appear to be removed fully now.
Some of the items we managed to find that do ship to Singapore are by third party sellers such as this, this and this. These items did not have the “Ships from and sold by Amazon.com.” label in common, which is a requirement to enjoy free shipping to Singapore.
It remains to be seen whether it is a technical issue or a AmazonGlobal policy change. Until then, you still have third party paid shipping options such as comGateway, vPost and Borderlinx
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