ICA: Apply For Your Passport Early, Make An Appointment & Collect It Promptly

Have you made plans to travel during the June school holidays? If yes, have you checked if your passport is expiring or has expired?

The Immigration & Checkpoints Authority (ICA) would like to remind you to apply for a new passport early, if you are planning to travel abroad during this period to avoid the last minute rush.

Many ways to apply for your passport

Many countries require a passport to be valid for at least six months as part of their entry requirements.

If your passport has less than six months’ validity, you are reminded to apply for a new passport to avoid any inconvenience to your overseas trip.

Ways to apply

  • Online
    Submit your aaplication via APPLES (Application for Passport On-Line Electronic System) through ICA website (http://www.ica.gov.sg). You can also use the self-service kiosk at the eLobby@ICA to access APPLES.
  • By Post
    Mail your completed application form to ICA Building (Passports Unit), 10 Kallang Road, #08-00, Singapore 208718.
  • Deposit Boxes
    Drop the completed application form in the deposit boxes at Levels 1, 2 and 3 or outside the ICA Building.

Make an appointment to collect your passport promptly

You will be notified by post to collect the new passport once it is ready. To collect your passport, you should make an appointment at http://eappointment.ica.gov.sg or download their new, free mobile app eAPPT@ICA from Apple Store or Google Play Store.

You are advised to come on time on the appointment day to be served promptly.

Convenient ways to collect your passport

You can opt for your preferred method for collection as shown in the box below. ICA busier periods are on Mondays, Fridays, Saturdays, school holidays, eve of and post-public holidays. Longer waiting time is expected if you did not make an appointment.

Ways to collect

  • Make an appointment to collect at the counter at ICA Building
  • Make an appointment to self-collect at the iCollect at eLobby@ICA
  • Collect at selected Singapore Post Limited (SingPost) outlet*

*Applicants eligible for this option will be informed. Service fee payable to SingPost for this service.
For more information, please refer to SingPost website (http://www.singpost.com/government-services/immigration-a-checkpoints-authority-ica/111-personal/government-services/41-passport-location-of-post-offices.html).

Efficient service for customers is priority

ICA is committed to serving you efficiently and expeditiously. As longer waiting times are inevitable during the peak periods, ICA seek syour understanding and cooperation to apply early for your passports.

Make an appointment, come on time on your appointment day and be served promptly.

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