Sentosa Development Corporation (SDC) and M1 Limited (M1) jointly announced today the introduction of the Wireless@SG service in Sentosa – The State of Fun, on a one-year trial basis.
Visitors can now enjoy free Wi-Fi at four areas: the Beach Station, Imbiah Lookout, The Port of Lost Wonder and Mount Faber Leisure Group’s (MFLG) facilities. These locations are Sentosa’s key transport hubs and popular points of interest.
Wireless@SG coverage at Beach Station will include the Bus Bay, Tastes of Asia, and the Skyline Luge
MFLG’s facilities include the cable car stations at HarbourFront and Imbiah Cable Car Plaza, as well as its retail and F&B outlet.
“Sentosa is constantly looking for ways to improve guest experience. We want to be a smart island tapping on technology to offer our guests better value and greater convenience. Over the past three years, we have invested in various mobile solutions so that our guests on the island can have useful information on hand and better enjoy the island’s offerings,” said Mr Eu Kwang Chin, SDC’s Divisional Director for Information Technology.
“In a world where connectivity on the go is increasingly important, this initiative will add to our guest services by providing visitors easier access to information on Sentosa’s exciting attractions and dining options. They can also obtain directions for getting around the island, and share photos of their island adventures on social media with their friends instantaneously – all at no cost,” he added.
With Wireless@SG on The State of Fun, visitors can surf without worrying about incurring excessive data usage charges. This Wi-Fi service on Sentosa Island is one of the largest free outdoor Wi-Fi sites in Singapore, where guests can stay connected while moving between attractions, or even as they bask in the sun on the beach.
“Wireless@SG access allows Sentosa visitors, especially tourists, to enjoy a much richer experience during their visit, and M1 is pleased to partner Sentosa to provide this service to its guests and businesses. We look forward to working with Sentosa and other tourist destinations to further enlarge Singapore’s Wireless@SG footprint to enhance the visitor experience,” said Mr Willis Sim, Director, Product Development and Enterprise Services for M1. M1 operates more than half of Singapore’s Wireless@SG hotspots.
“IDA is heartened by the strong support from Sentosa to expand the Wireless@SG footprint onto Singapore’s leading leisure and lifestyle resort destination. Since the Wireless@SG rollout in Sentosa, we are seeing an approximate 20,000 to 40,000 users accessing the free Wi-Fi daily onsite. IDA, with the support of Wireless@SG operators and venue owners, will continue to roll out more hotspots progressively,” said Mr Khoong Hock Yun, IDA Assistant Chief Executive, Development Group.
Guests can enjoy download speeds of up to 2Mbps at Wireless@SG hotspots. They will also be able to get connected easily on iOS (5.0 and above), Android (4.0 and above), Windows Phone 8.1 and BlackBerry (OS10) devices, through the EAP-SIM (Extensible Authentication Protocol-Subscriber Identity Module) automatic login feature.
In addition, Sentosa guests connected to Wireless@SG can also tap on the free Wi-Fi to make use of SDC’s mobile solutions such as the RFID-based Sentosa Play Pass, MySentosa and SentosaLens mobile applications, and the Sentosa Online Store. These applications with interactive features provide valuable and real-time information about Sentosa, allow guests to purchase tickets and easily navigate the island, and also learn interesting facts about Sentosa and its various attractions.
To ensure that the Wireless@SG initiative enhances guest experience further, SDC will study the take-up rate and usage patterns at the four hotspots during the trial period, before proceeding with roll-out plans in the subsequent phases of the initiative as necessitated by demand.
These could include extending coverage progressively to more locations island-wide, or raising surfing speeds up where appropriate.
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