(EXPIRED) DBS/POSB Online Reservation for CNY Notes withdrawals and exchange services opening from 17 Jan – 9 Feb 2024

EXPIRED

Starts	17 Jan 2024 (Wed)	Ends	9 Feb 2024 (Fri)
Location	Not Specified

We are now on Telegram. Click to join

We are now on WhatsApp Channel. Click to join

DBS/POSB withdrawal and exchange services

Book your slots online for CNY notes withdrawal and exchange services at DBS/POSB branches, or visit DBS/POSB pop-up ATMs island-wide.

Click on a link to jump to a specific section

1. Reserve online and collect at branch
2. Walk-in for Notes Exchange
3. Withdraw from Pop-up ATMs
4. Community Clubs Pop-up ATMs
5. Self-Service Branches / Financial Planning Branches Pop-up ATMS

Reserve online and collect at branch

You will need to make an online reservation to get new or Fit-for-Gifting notes (Fit notes in short) at your preferred branch/centre.

Reservation and collection windows

	Reservation Period	Collection Period*
Window 1	17 to 21 Jan 2024	24 to 31 Jan 2024
Window 2	22 to 28 Jan 2024	1 to 8 Feb 2024

* Collection periods exclude Saturday and Sunday.

Information required

• NRIC/Passport Number/Malaysian NRIC
• Last 4 digits of your DBS/POSB ATM, Debit, or Credit Card number (Credit cards need to be linked to your DBS/POSB Savings or Current Account)
• PIN (For Wealth clients only)

6 steps to make a reservation

1. Step 1: Visit the secured online notes reservation site via DBS official website.
2. Step 2: Enter your NRIC/Passport Number/Malaysian NRIC, the last 4 digits of your ATM/Debit/Credit Card number, and/or PIN (For Wealth clients only).
   • Note: Never disclose your digibank User ID, PIN & One-Time Password (OTP) to anyone. DBS will never request for your PIN, password or OTP.
3. Step 3: Select your preferred branch/centre, date, and time of reservation.
4. Step 4: Indicate the number of DBS QR Gift Packs2 and the number of notes you require for each denomination.
5. Step 5: Confirm your details and selection. You will receive a confirmation email within 24 hours after your submission.
6. Step 6: Collect your DBS QR Gift Packs2 and notes at the selected branch/centre during the specified date and time.

Important notes

1. You can only make 1 reservation, subject to reservation limit. Find out more for collection at:
   1. DBS/POSB Branches
   2. DBS Treasures Centres
2. Amendments are not allowed after submission.
3. Notes collection and/or payment can only be made over the counters at DBS/POSB branches, DBS Treasures Centres, DBS Treasures Private Client Centres, and DBS Private Bank Centres.

Walk-in for Notes Exchange

Reserve your notes online before heading down to DBS/POSB branches for collection.

Walk-in notes exchange is only available for customers aged 60 years and above and customers with disability over the counters at DBS/POSB branches, DBS Treasures Centres and DBS Treasures Private Client Centres, subject to exchange limits.

Walk-in exchange period

• 24 Jan to 8 Feb 2024 (Subject to Branch/Centre Operating Hours)
• 9 Feb 2024, till 1pm

What to bring along

• NRIC/Passport Number/Malaysian NRIC
• Your DBS/POSB ATM, Debit, or Credit Card (Credit card needs to be linked to your DBS/POSB Savings or Current Account)

Important notes

1. Notes exchange and payment can only be made over the counters at DBS/POSB branches.
2. Before visiting, kindly check the operating hours of your preferred DBS/POSB branch.

Withdraw from Pop-up ATMs

You can withdraw new and Fit notes from DBS/POSB pop-up ATMs islandwide.

Withdrawal period

• 24 Jan to 8 Feb 2024, 10am to 10pm
• 9 Feb 2024, 10am to 1pm

Find out how

Important notes

1. Denominations available are S$2, S$10, and S$50. They come in the following packages:• S$100 (S$2 in 50 pieces)• S$300 (S$10 in 30 pieces)• S$500 (S$50 in 10 pieces)• S$600 (S$10 in 20 pieces and S$50 in 8 pieces)
2. Each customer is limited to a maximum of 3 withdrawals (new and/or Fit notes) across all DBS/POSB islandwide pop-up ATMs throughout the campaign period.
3. Withdrawal at pop-up ATMs can only be made using a DBS/POSB bank card.
4. Check estimated waiting time at your nearest pop-up ATM location before heading down.

Community Clubs Pop-up ATMs

S/N	Community Clubs	Address	Postal code	New notes	Fit notes
1	Anchorvale CC	59 Anchorvale Road	544965	✓	✓
2	Bedok CC	850 New Upper Changi Road	467352	✓
3	Bukit Panjang CC	8 Pending Road	678295	✓
4	Ci Yuan CC	51 Hougang Ave 9	538776	✓	✓
5	Clementi CC	220 Clementi Ave 4	129880	✓
6	Henderson CC	500 Bukit Merah View	159682	✓
7	Keat Hong CC	2 Choa Chu Kang Loop	689687	✓	✓
8	Macpherson CC	400 Paya Lebar Way	379131	✓	✓
9	Pasir Ris Elias CC	93 Pasir Ris Drive 3	519498	✓	✓
10	Rivervale CC	2 Rivervale Close	544583	✓
11	Taman Jurong CC	1 Yung Sheng Road	618495	✓
12	Tampines West CC	5 Tampines Ave 3	529705	✓
13	Teck Ghee CC	861 Ang Mo Kio Ave 10	569734	✓
14	Toa Payoh Central CC	93 Toa Payoh Central	319194	✓
15	Whampoa CC	300 Whampoa Dr	327737	✓
16	Yuhua CC	90 Boon Lay Way	609958	✓

Self-Service Branches / Financial Planning Branches Pop-up ATMS

S/N	Self-Service Branches / Financial Planning Branches	Address	Postal code	New notes	Fit notes
1	DBS Alexandra	460 Alexandra Road, #02-17	119963	✓
2	DBS Great World City	1 Kim Seng Promenade #01-126, Great World City	237994	✓
3	DBS Marina Bay Sands	10 Bayfront Avenue #01-30, The Shoppes at Marina Bay Sands	018972	✓
4	DBS Nex	23 Serangoon Central #02-29 NEX	556083		✓
5	DBS Raffles Place	22 Malacca St, #01-00, RB Capital Building	048980	✓
6	DBS Serangoon Garden	20 Maju Ave	556694	✓
7	DBS Takashimaya	391 Orchard Rd #B2-21-23, Takashimaya Shopping Centre Ngee Ann City	238872	✓
8	POSB Ang Mo Kio North	Blk 629 Ang Mo Kio Avenue 4 #01-1018	560629	✓
9	POSB Boon Lay CC	10 Boon Lay Place #01-06, Boon Lay CC	649882	✓
10	POSB Bukit Batok West	153 Bukit Batok West Street 11 #01-290/292	650153	✓
11	POSB Bukit Panjang	260 Bangkit Road, #01-15	670260	✓
12	POSB Buona Vista	43 Holland Drive #01-59	270043	✓
13	POSB Canberra CC	2 Sembawang Crescent #01-02, Canberra CC	757632	✓
14	POSB Eastpoint	3 Simei Street 6, #01-24, Eastpoint Mall	528833	✓
15	POSB Fernvale CC	21 Sengkang West Avenue	797650	✓
16	POSB Hillion	17 Petir Road #B1-07/08 Hillion Mall	678278		✓
17	POSB Jurong East Central	21 Jurong Gateway Road #01-03, CPF Jurong	609646	✓
18	POSB Jurong West	501 Jurong West Street 51, #01-279	640501	✓
19	POSB Kampung Admiralty	676 Woodlands Drive 71, #01-K1, Kampung Admiralty	730676	✓	✓
20	POSB Kampung Ubi	Blk 301 Ubi Avenue 1 #01-257	400301	✓
21	POSB Nanyang Estate	Blk 960 Jurong West St 92 #01-174	640960	✓
22	POSB Potong Pasir CC	6 Potong Pasir Ave 2 #01-02, Potong Pasir CC	358361	✓
23	POSB Serangoon Central	Blk 254 Serangoon Central Drive, #01-203	550254	✓
24	POSB Tampines East	201A Tampines Street 21, #01-1051	521201	✓
25	POSB Tampines Hub	51 Tampines Avenue 4, Unit #B1-20, Tampines Hub	529684	✓
26	POSB Tanjong Pagar	1 Tanjong Pagar Plaza, #01-41	082001	✓
27	POSB Toa Payoh North	Blk 107 Toa Payoh Lor 1 #01-266	310107		✓
28	POSB Woodlands West	BLK 303 Woodlands St 31 #01-191/195	730303	✓
29	POSB Yew Tee Square EBC	624 Choa Chu Kang Street 62 #01-252/254	680624	✓	✓
30	POSB Yishun Central	BLK 926 Yishun Central 1 #01-183/185	760926	✓
31	POSB Yishun North	Blk 290 Yishun St 22 #01-401	760290	✓
32	POSB Zhenghua CC	1 Segar Road #01-06, Zhenghua CC	677738	✓

Remember, you can check estimated waiting time at your nearest pop-up ATM location before heading down.

For more info and latest updates, click here.

Share this with your friends & loved ones on Facebook!