DBS/POSB Online Reservation for CNY Notes withdrawals and exchange services opening from 17 Jan – 9 Feb 2024

Featured image for DBS/POSB Online Reservation for CNY Notes withdrawals and exchange services opening from 17 Jan - 9 Feb 2024
EXPIRED

Uh oh, the event has ended. Don't miss out again, get the latest news via e-mail, Telegram, Whatsapp, Instagram, Facebook, Twitter or RSS

Starts17 Jan 2024 (Wed)Ends9 Feb 2024 (Fri)
Location Not Specified
We are now on Telegram. Click to join
We are now on Whatsapp. Click to join

DBS/POSB withdrawal and exchange services

Book your slots online for CNY notes withdrawal and exchange services at DBS/POSB branches, or visit DBS/POSB pop-up ATMs island-wide.

Click on a link to jump to a specific section

  1. Reserve online and collect at branch
  2. Walk-in for Notes Exchange
  3. Withdraw from Pop-up ATMs
  4. Community Clubs Pop-up ATMs
  5. Self-Service Branches / Financial Planning Branches Pop-up ATMS

Reserve online and collect at branch

You will need to make an online reservation to get new or Fit-for-Gifting notes (Fit notes in short) at your preferred branch/centre.

Reservation and collection windows

Reservation PeriodCollection Period*
Window 117 to 21 Jan 202424 to 31 Jan 2024
Window 222 to 28 Jan 20241 to 8 Feb 2024

* Collection periods exclude Saturday and Sunday.

Information required

  • NRIC/Passport Number/Malaysian NRIC
  • Last 4 digits of your DBS/POSB ATM, Debit, or Credit Card number (Credit cards need to be linked to your DBS/POSB Savings or Current Account)
  • PIN (For Wealth clients only)

6 steps to make a reservation

  1. Step 1: Visit the secured online notes reservation site via DBS official website.
  2. Step 2: Enter your NRIC/Passport Number/Malaysian NRIC, the last 4 digits of your ATM/Debit/Credit Card number, and/or PIN (For Wealth clients only).
    • Note: Never disclose your digibank User ID, PIN & One-Time Password (OTP) to anyone. DBS will never request for your PIN, password or OTP.
  3. Step 3: Select your preferred branch/centre, date, and time of reservation.
  4. Step 4: Indicate the number of DBS QR Gift Packs2 and the number of notes you require for each denomination.
  5. Step 5: Confirm your details and selection. You will receive a confirmation email within 24 hours after your submission.
  6. Step 6: Collect your DBS QR Gift Packs2 and notes at the selected branch/centre during the specified date and time.

Important notes

  1. You can only make 1 reservation, subject to reservation limit. Find out more for collection at:
    1. DBS/POSB Branches
    2. DBS Treasures Centres
  2. Amendments are not allowed after submission.
  3. Notes collection and/or payment can only be made over the counters at DBS/POSB branches, DBS Treasures Centres, DBS Treasures Private Client Centres, and DBS Private Bank Centres.

Walk-in for Notes Exchange

Reserve your notes online before heading down to DBS/POSB branches for collection.

Walk-in notes exchange is only available for customers aged 60 years and above and customers with disability over the counters at DBS/POSB branches, DBS Treasures Centres and DBS Treasures Private Client Centres, subject to exchange limits.

Walk-in exchange period

  • 24 Jan to 8 Feb 2024 (Subject to Branch/Centre Operating Hours)
  • 9 Feb 2024, till 1pm

What to bring along

  • NRIC/Passport Number/Malaysian NRIC
  • Your DBS/POSB ATM, Debit, or Credit Card (Credit card needs to be linked to your DBS/POSB Savings or Current Account)

Important notes

  1. Notes exchange and payment can only be made over the counters at DBS/POSB branches.
  2. Before visiting, kindly check the operating hours of your preferred DBS/POSB branch.

Withdraw from Pop-up ATMs

You can withdraw new and Fit notes from DBS/POSB pop-up ATMs islandwide.

Withdrawal period

  • 24 Jan to 8 Feb 2024, 10am to 10pm
  • 9 Feb 2024, 10am to 1pm

Find out how

Important notes

  1. Denominations available are S$2, S$10, and S$50. They come in the following packages:• S$100 (S$2 in 50 pieces)• S$300 (S$10 in 30 pieces)• S$500 (S$50 in 10 pieces)• S$600 (S$10 in 20 pieces and S$50 in 8 pieces)
  2. Each customer is limited to a maximum of 3 withdrawals (new and/or Fit notes) across all DBS/POSB islandwide pop-up ATMs throughout the campaign period.
  3. Withdrawal at pop-up ATMs can only be made using a DBS/POSB bank card.
  4. Check estimated waiting time at your nearest pop-up ATM location before heading down.

Community Clubs Pop-up ATMs

S/NCommunity ClubsAddressPostal codeNew notesFit notes

1

Anchorvale CC59 Anchorvale Road

544965

2

Bedok CC850 New Upper Changi Road

467352

3

Bukit Panjang CC8 Pending Road

678295

4

Ci Yuan CC51 Hougang Ave 9

538776

5

Clementi CC220 Clementi Ave 4

129880

6

Henderson CC500 Bukit Merah View

159682

7

Keat Hong CC2 Choa Chu Kang Loop

689687

8

Macpherson CC400 Paya Lebar Way

379131

9

Pasir Ris Elias CC93 Pasir Ris Drive 3

519498

10

Rivervale CC2 Rivervale Close

544583

11

Taman Jurong CC1 Yung Sheng Road

618495

12

Tampines West CC5 Tampines Ave 3

529705

13

Teck Ghee CC861 Ang Mo Kio Ave 10

569734

14

Toa Payoh Central CC93 Toa Payoh Central

319194

15

Whampoa CC300 Whampoa Dr

327737

16

Yuhua CC90 Boon Lay Way

609958

Self-Service Branches / Financial Planning Branches Pop-up ATMS

S/NSelf-Service Branches / Financial Planning BranchesAddressPostal codeNew notesFit notes

1

DBS Alexandra460 Alexandra Road, #02-17

119963

2

DBS Great World City1 Kim Seng Promenade #01-126, Great World City

237994

3

DBS Marina Bay Sands10 Bayfront Avenue #01-30, The Shoppes at Marina Bay Sands

018972

4

DBS Nex23 Serangoon Central #02-29 NEX

556083

5

DBS Raffles Place22 Malacca St, #01-00, RB Capital Building

048980

6

DBS Serangoon Garden20 Maju Ave

556694

7

DBS Takashimaya391 Orchard Rd #B2-21-23, Takashimaya Shopping Centre Ngee Ann City

238872

8

POSB Ang Mo Kio NorthBlk 629 Ang Mo Kio Avenue 4 #01-1018

560629

9

POSB Boon Lay CC10 Boon Lay Place #01-06, Boon Lay CC

649882

10

POSB Bukit Batok West153 Bukit Batok West Street 11 #01-290/292

650153

11

POSB Bukit Panjang260 Bangkit Road, #01-15

670260

12

POSB Buona Vista43 Holland Drive #01-59

270043

13

POSB Canberra CC2 Sembawang Crescent #01-02, Canberra CC

757632

14

POSB Eastpoint3 Simei Street 6, #01-24, Eastpoint Mall

528833

15

POSB Fernvale CC21 Sengkang West Avenue

797650

16

POSB Hillion17 Petir Road #B1-07/08 Hillion Mall

678278

17

POSB Jurong East Central21 Jurong Gateway Road #01-03, CPF Jurong

609646

18

POSB Jurong West501 Jurong West Street 51, #01-279

640501

19

POSB Kampung Admiralty676 Woodlands Drive 71, #01-K1, Kampung Admiralty

730676

20

POSB Kampung UbiBlk 301 Ubi Avenue 1 #01-257

400301

21

POSB Nanyang EstateBlk 960 Jurong West St 92 #01-174

640960

22

POSB Potong Pasir CC6 Potong Pasir Ave 2 #01-02, Potong Pasir CC

358361

23

POSB Serangoon CentralBlk 254 Serangoon Central Drive, #01-203

550254

24

POSB Tampines East201A Tampines Street 21, #01-1051

521201

25

POSB Tampines Hub51 Tampines Avenue 4, Unit #B1-20, Tampines Hub

529684

26

POSB Tanjong Pagar1 Tanjong Pagar Plaza, #01-41

082001

27

POSB Toa Payoh NorthBlk 107 Toa Payoh Lor 1 #01-266

310107

28

POSB Woodlands WestBLK 303 Woodlands St 31 #01-191/195

730303

29

POSB Yew Tee Square EBC624 Choa Chu Kang Street 62 #01-252/254

680624

30

POSB Yishun CentralBLK 926 Yishun Central 1 #01-183/185

760926

31

POSB Yishun NorthBlk 290 Yishun St 22 #01-401

760290

32

POSB Zhenghua CC1 Segar Road #01-06, Zhenghua CC

677738

Remember, you can check estimated waiting time at your nearest pop-up ATM location before heading down.

For more info and latest updates, click here.

Share this with your friends & loved ones on Facebook!

Advertisement

Be the first to comment

Leave a Reply

Your email address will not be published.