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| Starts | 17 Jan 2024 (Wed) | Ends | 9 Feb 2024 (Fri) |
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DBS/POSB withdrawal and exchange services
Book your slots online for CNY notes withdrawal and exchange services at DBS/POSB branches, or visit DBS/POSB pop-up ATMs island-wide.
Click on a link to jump to a specific section
- Reserve online and collect at branch
- Walk-in for Notes Exchange
- Withdraw from Pop-up ATMs
- Community Clubs Pop-up ATMs
- Self-Service Branches / Financial Planning Branches Pop-up ATMS
Reserve online and collect at branch
You will need to make an online reservation to get new or Fit-for-Gifting notes (Fit notes in short) at your preferred branch/centre.
Reservation and collection windows
| Reservation Period | Collection Period* | |
|---|---|---|
| Window 1 | 17 to 21 Jan 2024 | 24 to 31 Jan 2024 |
| Window 2 | 22 to 28 Jan 2024 | 1 to 8 Feb 2024 |
* Collection periods exclude Saturday and Sunday.
Information required
- NRIC/Passport Number/Malaysian NRIC
- Last 4 digits of your DBS/POSB ATM, Debit, or Credit Card number (Credit cards need to be linked to your DBS/POSB Savings or Current Account)
- PIN (For Wealth clients only)
6 steps to make a reservation
- Step 1: Visit the secured online notes reservation site via DBS official website.
- Step 2: Enter your NRIC/Passport Number/Malaysian NRIC, the last 4 digits of your ATM/Debit/Credit Card number, and/or PIN (For Wealth clients only).
- Note: Never disclose your digibank User ID, PIN & One-Time Password (OTP) to anyone. DBS will never request for your PIN, password or OTP.
- Step 3: Select your preferred branch/centre, date, and time of reservation.
- Step 4: Indicate the number of DBS QR Gift Packs2 and the number of notes you require for each denomination.
- Step 5: Confirm your details and selection. You will receive a confirmation email within 24 hours after your submission.
- Step 6: Collect your DBS QR Gift Packs2 and notes at the selected branch/centre during the specified date and time.
Important notes
- You can only make 1 reservation, subject to reservation limit. Find out more for collection at:
- Amendments are not allowed after submission.
- Notes collection and/or payment can only be made over the counters at DBS/POSB branches, DBS Treasures Centres, DBS Treasures Private Client Centres, and DBS Private Bank Centres.
Walk-in for Notes Exchange
Reserve your notes online before heading down to DBS/POSB branches for collection.
Walk-in notes exchange is only available for customers aged 60 years and above and customers with disability over the counters at DBS/POSB branches, DBS Treasures Centres and DBS Treasures Private Client Centres, subject to exchange limits.
Walk-in exchange period
- 24 Jan to 8 Feb 2024 (Subject to Branch/Centre Operating Hours)
- 9 Feb 2024, till 1pm
What to bring along
- NRIC/Passport Number/Malaysian NRIC
- Your DBS/POSB ATM, Debit, or Credit Card (Credit card needs to be linked to your DBS/POSB Savings or Current Account)
Important notes
- Notes exchange and payment can only be made over the counters at DBS/POSB branches.
- Before visiting, kindly check the operating hours of your preferred DBS/POSB branch.
Withdraw from Pop-up ATMs
You can withdraw new and Fit notes from DBS/POSB pop-up ATMs islandwide.
Withdrawal period
- 24 Jan to 8 Feb 2024, 10am to 10pm
- 9 Feb 2024, 10am to 1pm
Find out how
Important notes
- Denominations available are S$2, S$10, and S$50. They come in the following packages:• S$100 (S$2 in 50 pieces)• S$300 (S$10 in 30 pieces)• S$500 (S$50 in 10 pieces)• S$600 (S$10 in 20 pieces and S$50 in 8 pieces)
- Each customer is limited to a maximum of 3 withdrawals (new and/or Fit notes) across all DBS/POSB islandwide pop-up ATMs throughout the campaign period.
- Withdrawal at pop-up ATMs can only be made using a DBS/POSB bank card.
- Check estimated waiting time at your nearest pop-up ATM location before heading down.
Community Clubs Pop-up ATMs
| S/N | Community Clubs | Address | Postal code | New notes | Fit notes |
|---|---|---|---|---|---|
1 | Anchorvale CC | 59 Anchorvale Road | 544965 | ✓ | ✓ |
2 | Bedok CC | 850 New Upper Changi Road | 467352 | ✓ | |
3 | Bukit Panjang CC | 8 Pending Road | 678295 | ✓ | |
4 | Ci Yuan CC | 51 Hougang Ave 9 | 538776 | ✓ | ✓ |
5 | Clementi CC | 220 Clementi Ave 4 | 129880 | ✓ | |
6 | Henderson CC | 500 Bukit Merah View | 159682 | ✓ | |
7 | Keat Hong CC | 2 Choa Chu Kang Loop | 689687 | ✓ | ✓ |
8 | Macpherson CC | 400 Paya Lebar Way | 379131 | ✓ | ✓ |
9 | Pasir Ris Elias CC | 93 Pasir Ris Drive 3 | 519498 | ✓ | ✓ |
10 | Rivervale CC | 2 Rivervale Close | 544583 | ✓ | |
11 | Taman Jurong CC | 1 Yung Sheng Road | 618495 | ✓ | |
12 | Tampines West CC | 5 Tampines Ave 3 | 529705 | ✓ | |
13 | Teck Ghee CC | 861 Ang Mo Kio Ave 10 | 569734 | ✓ | |
14 | Toa Payoh Central CC | 93 Toa Payoh Central | 319194 | ✓ | |
15 | Whampoa CC | 300 Whampoa Dr | 327737 | ✓ | |
16 | Yuhua CC | 90 Boon Lay Way | 609958 | ✓ |
Self-Service Branches / Financial Planning Branches Pop-up ATMS
| S/N | Self-Service Branches / Financial Planning Branches | Address | Postal code | New notes | Fit notes |
|---|---|---|---|---|---|
1 | DBS Alexandra | 460 Alexandra Road, #02-17 | 119963 | ✓ | |
2 | DBS Great World City | 1 Kim Seng Promenade #01-126, Great World City | 237994 | ✓ | |
3 | DBS Marina Bay Sands | 10 Bayfront Avenue #01-30, The Shoppes at Marina Bay Sands | 018972 | ✓ | |
4 | DBS Nex | 23 Serangoon Central #02-29 NEX | 556083 | ✓ | |
5 | DBS Raffles Place | 22 Malacca St, #01-00, RB Capital Building | 048980 | ✓ | |
6 | DBS Serangoon Garden | 20 Maju Ave | 556694 | ✓ | |
7 | DBS Takashimaya | 391 Orchard Rd #B2-21-23, Takashimaya Shopping Centre Ngee Ann City | 238872 | ✓ | |
8 | POSB Ang Mo Kio North | Blk 629 Ang Mo Kio Avenue 4 #01-1018 | 560629 | ✓ | |
9 | POSB Boon Lay CC | 10 Boon Lay Place #01-06, Boon Lay CC | 649882 | ✓ | |
10 | POSB Bukit Batok West | 153 Bukit Batok West Street 11 #01-290/292 | 650153 | ✓ | |
11 | POSB Bukit Panjang | 260 Bangkit Road, #01-15 | 670260 | ✓ | |
12 | POSB Buona Vista | 43 Holland Drive #01-59 | 270043 | ✓ | |
13 | POSB Canberra CC | 2 Sembawang Crescent #01-02, Canberra CC | 757632 | ✓ | |
14 | POSB Eastpoint | 3 Simei Street 6, #01-24, Eastpoint Mall | 528833 | ✓ | |
15 | POSB Fernvale CC | 21 Sengkang West Avenue | 797650 | ✓ | |
16 | POSB Hillion | 17 Petir Road #B1-07/08 Hillion Mall | 678278 | ✓ | |
17 | POSB Jurong East Central | 21 Jurong Gateway Road #01-03, CPF Jurong | 609646 | ✓ | |
18 | POSB Jurong West | 501 Jurong West Street 51, #01-279 | 640501 | ✓ | |
19 | POSB Kampung Admiralty | 676 Woodlands Drive 71, #01-K1, Kampung Admiralty | 730676 | ✓ | ✓ |
20 | POSB Kampung Ubi | Blk 301 Ubi Avenue 1 #01-257 | 400301 | ✓ | |
21 | POSB Nanyang Estate | Blk 960 Jurong West St 92 #01-174 | 640960 | ✓ | |
22 | POSB Potong Pasir CC | 6 Potong Pasir Ave 2 #01-02, Potong Pasir CC | 358361 | ✓ | |
23 | POSB Serangoon Central | Blk 254 Serangoon Central Drive, #01-203 | 550254 | ✓ | |
24 | POSB Tampines East | 201A Tampines Street 21, #01-1051 | 521201 | ✓ | |
25 | POSB Tampines Hub | 51 Tampines Avenue 4, Unit #B1-20, Tampines Hub | 529684 | ✓ | |
26 | POSB Tanjong Pagar | 1 Tanjong Pagar Plaza, #01-41 | 082001 | ✓ | |
27 | POSB Toa Payoh North | Blk 107 Toa Payoh Lor 1 #01-266 | 310107 | ✓ | |
28 | POSB Woodlands West | BLK 303 Woodlands St 31 #01-191/195 | 730303 | ✓ | |
29 | POSB Yew Tee Square EBC | 624 Choa Chu Kang Street 62 #01-252/254 | 680624 | ✓ | ✓ |
30 | POSB Yishun Central | BLK 926 Yishun Central 1 #01-183/185 | 760926 | ✓ | |
31 | POSB Yishun North | Blk 290 Yishun St 22 #01-401 | 760290 | ✓ | |
32 | POSB Zhenghua CC | 1 Segar Road #01-06, Zhenghua CC | 677738 | ✓ |
Remember, you can check estimated waiting time at your nearest pop-up ATM location before heading down.
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