DBS/POSB to offer new & good-as-new notes at 22 Community Clubs & at all full-service branches from 11 – 27 Jan 2017

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Starts11 Jan 2017 (Wed)Ends27 Jan 2017 (Fri)
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Back by popular demand, POSB new notes pop-up ATMs will be available in 22 community clubs across the island, 10 more than last year

Customers can also reserve new and good-as-new notes online and collect them at their preferred dates at all full-service branches

DBS/POSB is offering more convenient ways for customers to get new and good-as-new notes as they prepare to welcome the Lunar New Year.

From January 11 onwards, customers will be able to withdraw new and good-as-new notes at 41 POSB new notes pop-up ATMs located in 22 community clubs across the island, an increase from the 36 ATMs in 12 community clubs last year.

Since their debut in 2015, POSB new notes pop-up ATMs have been well-received by customers for their accessibility and ease of use. POSB is still the first and only bank to offer such services to its customers.

A key benefit to customers is that most of the ATMs are fully operational round-the-clock and in the last two years, more than 40% of pop-up ATM users withdrew new notes outside branch opening hours.

This year, all pop-up ATMs are conveniently accessible to customers 24 hours daily with the exception of the ones located at Chong Pang and Toa Payoh West which will be available from 9am to 10pm daily.

POSB ambassadors will also be on hand to guide customers at the various pop-up ATM locations from January 11 to 27, 9am to 9pm. Customers will be able to use their DBS/POSB ATM card to withdraw new notes in sums of SGD 100 (SGD 2 x 50), SGD 300 (SGD 10 x 30) and SGD 500 (SGD 50 x 10), up to their individual card limit.

List of POSB new notes pop-up ATMs

Community ClubAddressOperating Hours
Sengkang CC2 Sengkang Square, #01-01 S(545025)24 Hours
Serangoon CC10 Serangoon North Ave 2 S(555877)24 Hours
Ayer Raja CC150 Pandan Gardens S(609335)24 Hours
Tampines North CC2 Tampines Street 41 S(529204)24 Hours
Boon Lay CC10 Boon Lay Place S(649882)24 Hours
West Coast CC2 Clementi West Street 2 Annex Building
#03-12 S(129605)
24 Hours
Zhenghua CC1 Segar Road S(677738)24 Hours
Pasir Ris Elias CC93 Pasir Ris Drive 3 S(519498)24 Hours
Canberra CC2 Sembawang Crescent S(757632)24 Hours
Ci Yuan CC51 Hougang Ave 9 #01-01 S(538776)24 Hours
Potong Pasir CC6 Potong Pasir Ave 2 S(358361)24 Hours
Pasir Ris East CC1 Pasir Ris Drive 4 #01-08 S(519457)24 Hours
Nee Soon South CC30 Yishun Street 81 S(768455)24 Hours
Whampoa CC300 Whampoa Drive S(327737)24 Hours
Toa Payoh West CC200 Lorong 2 Toa Payoh S(319642)9am to 10pm
Toa Payoh Central
93 Toa Payoh Central S(319194)24 Hours
Bedok CC850 New Upper Changi Road S(467352)24 Hours
Yew Tee CC20 Chua Chu Kang Street 52 #01-01
24 Hours
Chong Pang CC21 Yishun Ring Road S(768677)9am to 10pm
Henderson CC500 Bukit Merah View S(159682)24 Hours
Clementi CC220 Clementi Ave 4 S(129880)24 Hours
Jurong Spring CC8 Jurong West 52, S(649296)24 Hours

Online reservation of new and good-as-new notes

This year, DBS/POSB is also offering customers the option to reserve their new and good-as-new notes online. With just a few simple clicks, customers can choose from a flexible combination of denominations and select their preferred collection dates at all full-service branches.

From 9 January onwards, customers can visit go.dbs.com/sg-cnynotes to reserve their new and good-as-new notes.

SMS Q for DBS/POSB full-service branches

Customers are also able to get their new and good-as-new notes at all full-service DBS/POSB branches from January 11 to 27. Special priority queuing will continue to be available for the elderly and those with special needs.

Customers will be able to use the SMS ‘Q’ notification service option, where they can request for a queue number via SMS prior to visiting the branches and receive notifications on the number of customers ahead of them. Customers can find their nearest branch’s respective SMS number at www.dbs.com.sg/personal/deposits/bank-with-ease/sms-q

DBS/POSB red packets and digital stickers

Customers collecting and withdrawing new notes at DBS/POSB branches will receive a set of either DBS or POSB red packets. Red packets will also be distributed to customers who have made withdrawals at the pop-up ATMs.

2017 marks DBS’ widely-loved mascots, Xing & Jaan’s, 10th year on the bank’s red packets. The packets feature repeated motif designs – one with paper fans, and the other with peonies. The packets are given a contemporary twist with the edge-to-edge design, while still maintaining a traditional colour palette of warm reds and pinks. Greetings on the red packets also feature ‘joy’, which exemplifies the bank’s purpose of making banking joyful. Besides appearing on physical red packets, the public can also interact with Xing and Jaan on various digital platforms.

2017 also marks POSB’s 140th anniversary, and its red packets showcase the ever-friendly Smiley in a fun and playful setting, together with his multi-generational neighbours. Smiley and friends are interspersed with auspicious pineapples and golden cherry blossoms.

For the first time, DBS will also introduce Lunar New Year digital stickers, available for download at go.dbs.com/cny-stickers. Featuring Xing & Jaan in their Lunar New Year best, the stickers can be sent to friends and family via Facebook or WhatsApp as part of wishing them a happy Lunar New Year.

Special CNY offers for DBS/POSB customers

DBS/POSB is also offering a slew of great deals for customers this festive season*:

  • This Lunar New Year, spend SGD168 on your DBS/POSB Card to redeem a sure win gift, plus enjoy 1-for-1 exclusive discounts
  • With Apple Pay, customers get SGD8 off for groceries (valid at all major supermarkets) and at Bengawan Solo, Bee Cheng Hiang and SPC with a minimum SGD80 spend in a single receipt

*Terms and conditions apply

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