(EXPIRED) S’pore New and Good-as-New Notes Exchange at Banks for Lunar New Year 2022 UPDATED 4 Jan 2022

EXPIRED

Starts	11 Jan 2022 (Tue)	Ends	31 Jan 2022 (Mon)
Location	Not Specified

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Six banks will implement an online reservation system to facilitate the exchange of new notes.

(This article will be updated with more info as it becomes available – last updated 4 Jan)

This initiative will complement safe management measures currently in place due to COVID-19.

Customers of DBS, OCBC, UOB and Standard Chartered (except those aged 60 and above and persons with disabilities) who prefer exchanging new notes will have to pre-book the notes through the respective bank’s online reservation system before collecting at the branches. Maybank and Citibank are also offering pre-booking of notes and customers are encouraged to pre-book online before collecting at the branches. Notes can also be withdrawn without any prior booking at pop-up ATMs offered by DBS and selected UOB’s ATMs.

New notes will be set aside for the elderly (aged 60 and above) and persons with disabilities for walk-in exchange at bank branches.

The pre-booking period for new and good-as-new notes will commence from 4 January 2022. The collection for notes pre-booked online, the walk-in option for the elderly (aged 60 and above) and persons with disabilities, and withdrawal at DBS’ pop-up ATMS and selected UOB’s ATMs will start from 11 January 2022.

Except for elderly aged 60 and above and persons with disabilities, pre-booking is required before visiting the branches of local banks

• DBS Bank Limited / POSB
• Oversea-Chinese Banking Corporation Limited
• United Overseas Bank Limited

Notes can also be withdrawn without a prior booking at DBS’ pop-up ATMs and selected UOB’s ATMs

Pre-booking is offered by these non-local banks:

• Standard Chartered Bank (Singapore) Limited (pre-booking required)
• Maybank Singapore Limited (pre-booking for $2 and $10 Fortune bundles only)
• Citibank Singapore Limited (pre-booking strongly encouraged)

Notes are also available at:

• Bangkok Bank Public Company Limited
• Bank of America, National Association
• Bank of China Limited
• Bank of India
• BNP Paribas
• CIMB Bank Berhad
• Deutsche Bank Aktiengesellschaft
• First Commercial Bank, Limited
• Habib Bank Limited
• HL Bank
• HSBC Bank (Singapore) Limited
• Indian Bank
• Indian Overseas Bank
• Industrial and Commercial Bank of China Limited Singapore Branch
• KEB Hana BankMUFG Bank Limited
• PT Bank Negara Indonesia (Persero) Tbk
• RHB Bank Berhad
• State Bank of India
• Sumitomo Mitsui Banking Corporation
• The Bank of East Asia Limited
• UCO Bank

Click on a link to jump to a specific section

1. Maybank
   1. Online Reservation
   2. Physical Collection
2. OCBC
   1. Online Reservation
   2. Physical Collection
3. UOB
   1. Online Reservation
   2. Physical Collection
4. DBS/POSB
   1. Exchange at Branches
   2. Pop-Up ATMs at Community Clubs
   3. Self-Service/Financial Planning Branches

Maybank

Online Reservation

Looking to exchange new notes for your ang baos this Lunar New Year? Simply reserve the Fortune Bundle online via classic Maybank Online Banking, and you can skip the queue and collect the new notes at your preferred branch.

Online order starts from 4 January 2022 at 9am. Visit maybank.sg/fortune for details. Terms and Conditions apply.

• First order period from: 4 January 2022, 9am (while stocks last)
• Second order period from: 10 January 2022, 9am (while stocks last)

Each Fortune Bundle comprises the following:

• S$2 x 100pcs
• S$10 x 30pcs
• Total Value: S$500 (Each customer is entitled to one order of up to 2 bundles.)

How to order?

1. Login to Classic Maybank Online Banking.
   1. New to Classic Maybank Online Banking, click here for instructions on how to perform First-Time Login.
   2. Please note that LNY Fortune Bundle is only available on the Classic Maybank Online Banking.
2. Go to “Settings” and select “Order Lunar New Year (LNY) Fortune Bundle”.
3. Select the quantity.
4. Select “Collection Branch”.
5. Collect your LNY Fortune Bundle(s) from the selected “Collection Branch” from the next business day, between 11 January 2022 and 30 January 2022. Please bring along your identification document (e.g. NRIC) and a copy of the email confirmation (printed or screenshot).

You can place only one order of up to 2 LNY Fortune Bundles during the entire order period.

Physical Collection

Lunar New Year notes and ang baos (red packets) are available from 11 January 2022 at all branches (except MSpace at Maybank), with safe distancing measures. The first banking hour of each branch is reserved for elderly persons above 60, or persons with special needs.

Notes Exchange Limit (Up to S$2,000 per customer)

Denominations*	Exchange Limit
S$2 new / good-as-new	Up to S$400
S$10	Up to S$600
S$5 / S$50	Up to S$1,000

Collection for LNY Fortune Bundle

• You can collect the LNY Fortune Bundle from the selected branch from the next business day between 11 January 2022 and 30 January 2022.
• Bring along your identification document (e.g. NRIC) and a copy of the email confirmation (printed or screenshot).
• In view of the current Covid-19 pandemic, please check the Maybank website on the collection branch opening hours and important notice for unscheduled closure of collection branch for deep cleaning.

For more info, click here.

OCBC

Online Reservation

OCBC will be releasing three booking windows, starting from 4 January! Book a slot at ocbc.com/cnynewnotes and get your booking confirmed instantaneously.

Please note that only customers aged 60 years old and above or customers with disabilities will be allowed to walk in to OCBC Bank branches to exchange new notes without any prior online reservations.

Each customer is only allowed to make one booking online and will not be able to amend the booking after confirmation. For an optimised booking experience, do not use Internet Explorer as your browser.. Subject to availability. T&Cs apply.

Booking window	Collection period
4 – 6 January	11 – 17 January
11 – 13 January	18 – 24 January
18 – 20 January	25 – 31 January

Denominations available for exchange

• S$2 Available in multiples of 100. Limit S$200
• S$10 Available in multiples of 10. Limit S$500
• S$50 Available in multiples of 2. Limit S$1,200
• Overall limit S$1,200

For more info, click here.

Physical Collection

Customers will need to bring along their original ID document for verification. Customers can choose to do a cash exchange or debit the amount from their OCBC Bank deposit account. Collection of the reserved new notes can only be performed during the selected timeslot at the selected branch, and on the selected date

Upon reaching their selected branch, customers will be given a queue ticket to be served by a teller. Collection must be done in person.

Only customers aged 60 years old and above or customers with disabilities will be allowed to walk in to OCBC Bank branches to change new notes without any prior online reservations

For more info, click here.

UOB

Online Reservation

If you prefer giving out physical red packets, new notes may be reserved online from 4 January 2022. Please reserve your new notes online before coming to the branch.

Reservation and collection dates are as follows, on a first-come-first served basis, and subject to availability:

• First reservation window period opens on 4 January for collection from 11 to 15 January.
• Second window period opens on 10 January for collection from 17 to 22 January.
• Last window period opens on 17 January for collection from 24 to 29 January.

Where online slots are available for reservation, the earliest collection date available would be 2 business days ahead (excluding Sundays). The last day for online reservation is scheduled on 27 January 2022. However, in the event that all reservation slots are fully taken up prior to 27 January, the online reservation portal will close without prior notice to customers.

Customers can access the new notes reservation form via UOB Personal Internet Banking or UOB TMRW app by following these simple steps, before confirming the appointment:

1. Step 1: Key in name, last 4 alphanumeric characters of NRIC/PP and mobile number
2. Step 2: Select notes denominations
3. Step 3: Select preferred branch, date and time of appointment
4. Step 4: Click on ‘Send OTP’ and key in a valid OTP sent to your mobile number
5. Step 5: Click on ‘Verify OTP’

There will be a confirmation page and SMS sent to your mobile number once the reservation is successful.

In view of limited allocation of new notes to banks and to enable more customers to exchange new notes, each customer is allowed only up to the following amount and denominations:

• New $2 notes: $200 only
• New $10 notes: Up to $500 (in multiples of $100)
• New $50 notes: Up to $500 (in multiples of $100)
• Maximum amount: Up to $1,200 only

Physical Collection

Customers can only collect the notes that they have reserved at their selected branch and reservation timing. Failure to keep to the appointment slot will forfeit the reservation.

Collection must be done in person with NRIC or passport for verification. Exchange may be made either with cash or debit from the customer’s current or savings account on the day of collection.

For more info, click here.

DBS/POSB

Exchange at Branches

To reserve a slot at DBS/POSB branches for new notes collection and exchange, click here.

Pop-Up ATMs at Community Clubs

Pop-Up ATM will be available at 45 locations island wide during the Chinese New Year season starting from 11 Jan to 30 Jan, 10am to 10pm, and 31 Jan, 10am to 1pm.

To help customers avoid crowded areas, DBS has revamped the new notes ATM map locator to include guidance on estimated wait times at each location. Please click here to view the full list of new notes pop-up ATMs and self-service locations.

Maximum of 3 withdrawals of new notes during the Chinese New Year period for any of the available options below, subject to your ATM/Debit Card daily withdrawal limit

	Amount & Denominations
Option 1	$100 = $2 x 50 pcs
Option 2	$300 = $10 x 30 pcs
Option 3	$500 = $50 x 10 pcs
Option 4	$600 = $10 x 20 pcs + $50 x 8 pcs

Community Clubs

No	Community Clubs	Address	Postal Code
1	Anchorvale CC	59 Anchorvale Rd	544965
2	Bedok CC	850 New Upper Changi Rd	467352
3	Bukit Panjang CC	8 Pending Road	678295
4	Ci Yuan CC	51 Hougang Ave 9	538776
5	Clementi CC	220 Clementi Ave 4	129880
6	Henderson CC	500 Bukit Merah View	159682
7	Keat Hong CC	2 Choa Chu Kang Loop	689687
8	Macpherson CC	400 Paya Lebar Way	379131
9	Pasir Ris Elias CC	93 Pasir Ris Drive 3	519498
10	Taman Jurong CC	1 Yung Sheng Road	618495
11	Tampines West CC	5 Tampines Ave 3	529705
12	Teck Ghee CC	861 Ang Mo Kio Ave 10	569734
13	Toa Payoh Central CC	93 Toa Payoh Central	319194
14	Whampoa CC	300 Whampoa Dr	327737
15	Yuhua CC	90 Boon Lay Way	609958

Self-Service/Financial Planning Branches

Please note that Self-Service Branches will not be in service outside of the operating hours due to COVID measures.

No	Self-Service/Financial Planning Branches	Address	Postal Code
1	DBS Alexandra	460 Alexandra Road, #02-17	119963
2	DBS Great World City	1 Kim Seng Promenade #01-126 Great World City	237994
3	DBS Marina Bay Sands	10 Bayfront Avenue #01-30, The Shoppes at Marina Bay Sands	018972
4	DBS Raffles Place	22 Malacca St, #01-00, RB Capital Building	048980
5	DBS Serangoon Garden	20 Maju Ave	556694
6	DBS Takashimaya	391 Orchard Rd #B2-21-23, Takashimaya Shopping Centre Ngee Ann City	238872
7	POSB Ang Mo Kio North	Blk 629 Ang Mo Kio Avenue 4 #01-1018	560629
8	POSB Boon Lay	10 Boon Lay Place #01-06 Boon Lay CC	649882
9	POSB Bukit Batok West	153 Bukit Batok West Street 11 #01-290/292	650153
10	POSB Buona Vista	43 Holland Dr, #01-59	270043
11	POSB Canberra CC	2 Sembawang Crescent #01-02 Canberra CC	757632
12	POSB Eastpoint	3 Simei Street 6, #01-24, Eastpoint Mall	528833
13	POSB Jurong East Central	21 Jurong Gateway Road #01-03, CPF Jurong	609646
14	POSB Jurong West	501 Jurong West Street 51, #01-279	640501
15	POSB Kampung Admiralty	676 Woodlands Drive 71, #01-K1, Kampung Admiralty	730676
16	POSB Kampong Ubi	301 Ubi Avenue 1 #01-257	400301
17	POSB Nanyang Estate	Blk 960 Jurong West St 92 #01-174	640960
18	POSB Potong Pasir CC	6 Potong Pasir Ave 2 #01-02 Potong Pasir CC	358361
19	POSB Rivervale Plaza	118 Rivervale Dr #01-21	540118
20	POSB Serangoon Central	254 Serangoon Central Drive #01-203	550254
21	POSB Tampines East	201A Tampines Street 21, #01-1051	521201
22	POSB Tampines Hub	51 Tampines Avenue 4, Unit #B1-20, Tampines Hub	529684
23	POSB Tanjong Pagar	1 Tanjong Pagar Plaza, #01-41	082001
24	POSB Toa Payoh HDB Hub 24/7	Toa Payoh Lorong 6, 520 #02-50	310520
25	POSB Toa Payoh North	Blk 107 Toa Payoh Lor 1 #01-266	310107
26	POSB Woodlands West	303 Woodlands St 31 #01-191/195	730303
27	POSB Yew Tee	61 Choa Chu Kang Dr, #01-04	689715
28	POSB Yishun Central	926 Yishun Central 1 #01-183/185	760926
29	POSB Yishun North	Blk 290 Yishun St 22 #01-401	760290
30	POSB Zhenghua CC	1 Segar Road #01-06 Zhenghua CC	677738

Click here to view the full list of new notes pop-up ATMs and self-service locations as well as updates on estimated wait times

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