S’pore New and Good-as-New Notes Exchange at Banks for Lunar New Year 2022 UPDATED 4 Jan 2022

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ON TODAY
Starts11 Jan 2022 (Tue)Ends31 Jan 2022 (Mon)
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Six banks will implement an online reservation system to facilitate the exchange of new notes.

(This article will be updated with more info as it becomes available – last updated 4 Jan)

This initiative will complement safe management measures currently in place due to COVID-19.

Customers of DBS, OCBC, UOB and Standard Chartered (except those aged 60 and above and persons with disabilities) who prefer exchanging new notes will have to pre-book the notes through the respective bank’s online reservation system before collecting at the branches. Maybank and Citibank are also offering pre-booking of notes and customers are encouraged to pre-book online before collecting at the branches. Notes can also be withdrawn without any prior booking at pop-up ATMs offered by DBS and selected UOB’s ATMs.

New notes will be set aside for the elderly (aged 60 and above) and persons with disabilities for walk-in exchange at bank branches.

The pre-booking period for new and good-as-new notes will commence from 4 January 2022. The collection for notes pre-booked online, the walk-in option for the elderly (aged 60 and above) and persons with disabilities, and withdrawal at DBS’ pop-up ATMS and selected UOB’s ATMs will start from 11 January 2022.

Except for elderly aged 60 and above and persons with disabilities, pre-booking is required before visiting the branches of local banks

  • DBS Bank Limited / POSB
  • Oversea-Chinese Banking Corporation Limited
  • United Overseas Bank Limited

Notes can also be withdrawn without a prior booking at DBS’ pop-up ATMs and selected UOB’s ATMs

Pre-booking is offered by these non-local banks:

  • Standard Chartered Bank (Singapore) Limited (pre-booking required)
  • Maybank Singapore Limited (pre-booking for $2 and $10 Fortune bundles only)
  • Citibank Singapore Limited (pre-booking strongly encouraged)

Notes are also available at:

  • Bangkok Bank Public Company Limited
  • Bank of America, National Association
  • Bank of China Limited
  • Bank of India
  • BNP Paribas
  • CIMB Bank Berhad
  • Deutsche Bank Aktiengesellschaft
  • First Commercial Bank, Limited
  • Habib Bank Limited
  • HL Bank
  • HSBC Bank (Singapore) Limited
  • Indian Bank
  • Indian Overseas Bank
  • Industrial and Commercial Bank of China Limited Singapore Branch
  • KEB Hana BankMUFG Bank Limited
  • PT Bank Negara Indonesia (Persero) Tbk
  • RHB Bank Berhad
  • State Bank of India
  • Sumitomo Mitsui Banking Corporation
  • The Bank of East Asia Limited
  • UCO Bank

Click on a link to jump to a specific section

  1. Maybank
    1. Online Reservation
    2. Physical Collection
  2. OCBC
    1. Online Reservation
    2. Physical Collection
  3. UOB
    1. Online Reservation
    2. Physical Collection
  4. DBS/POSB
    1. Exchange at Branches
    2. Pop-Up ATMs at Community Clubs
    3. Self-Service/Financial Planning Branches

Maybank

Online Reservation

Looking to exchange new notes for your ang baos this Lunar New Year? Simply reserve the Fortune Bundle online via classic Maybank Online Banking, and you can skip the queue and collect the new notes at your preferred branch.

Online order starts from 4 January 2022 at 9am. Visit maybank.sg/fortune for details. Terms and Conditions apply.

  • First order period from: 4 January 2022, 9am (while stocks last)
  • Second order period from: 10 January 2022, 9am (while stocks last)

Each Fortune Bundle comprises the following:

  • S$2 x 100pcs
  • S$10 x 30pcs
  • Total Value: S$500 (Each customer is entitled to one order of up to 2 bundles.)

How to order?

  1. Login to Classic Maybank Online Banking.
    1. New to Classic Maybank Online Banking, click here for instructions on how to perform First-Time Login.
    2. Please note that LNY Fortune Bundle is only available on the Classic Maybank Online Banking.
  2. Go to “Settings” and select “Order Lunar New Year (LNY) Fortune Bundle”.
  3. Select the quantity.
  4. Select “Collection Branch”.
  5. Collect your LNY Fortune Bundle(s) from the selected “Collection Branch” from the next business day, between 11 January 2022 and 30 January 2022. Please bring along your identification document (e.g. NRIC) and a copy of the email confirmation (printed or screenshot).

You can place only one order of up to 2 LNY Fortune Bundles during the entire order period.

Physical Collection

Lunar New Year notes and ang baos (red packets) are available from 11 January 2022 at all branches (except MSpace at Maybank), with safe distancing measures. The first banking hour of each branch is reserved for elderly persons above 60, or persons with special needs.

Notes Exchange Limit (Up to S$2,000 per customer)

Denominations*Exchange Limit
S$2
new / good-as-new
Up to S$400
S$10Up to S$600
S$5 / S$50Up to S$1,000

Collection for LNY Fortune Bundle

  • You can collect the LNY Fortune Bundle from the selected branch from the next business day between 11 January 2022 and 30 January 2022.
  • Bring along your identification document (e.g. NRIC) and a copy of the email confirmation (printed or screenshot).
  • In view of the current Covid-19 pandemic, please check the Maybank website on the collection branch opening hours and important notice for unscheduled closure of collection branch for deep cleaning.

For more info, click here.

OCBC

Online Reservation

OCBC will be releasing three booking windows, starting from 4 January! Book a slot at ocbc.com/cnynewnotes and get your booking confirmed instantaneously.

Please note that only customers aged 60 years old and above or customers with disabilities will be allowed to walk in to OCBC Bank branches to exchange new notes without any prior online reservations.

Each customer is only allowed to make one booking online and will not be able to amend the booking after confirmation. For an optimised booking experience, do not use Internet Explorer as your browser.. Subject to availability. T&Cs apply.

Booking windowCollection period
4 – 6 January11 – 17 January
11 – 13 January18 – 24 January
18 – 20 January25 – 31 January

Denominations available for exchange

  • S$2 Available in multiples of 100. Limit S$200
  • S$10 Available in multiples of 10. Limit S$500
  • S$50 Available in multiples of 2. Limit S$1,200
  • Overall limit S$1,200

For more info, click here.

Physical Collection

Customers will need to bring along their original ID document for verification. Customers can choose to do a cash exchange or debit the amount from their OCBC Bank deposit account. Collection of the reserved new notes can only be performed during the selected timeslot at the selected branch, and on the selected date

Upon reaching their selected branch, customers will be given a queue ticket to be served by a teller. Collection must be done in person.

Only customers aged 60 years old and above or customers with disabilities will be allowed to walk in to OCBC Bank branches to change new notes without any prior online reservations

For more info, click here.

UOB

Online Reservation

If you prefer giving out physical red packets, new notes may be reserved online from 4 January 2022. Please reserve your new notes online before coming to the branch.

Reservation and collection dates are as follows, on a first-come-first served basis, and subject to availability:

  • First reservation window period opens on 4 January for collection from 11 to 15 January.
  • Second window period opens on 10 January for collection from 17 to 22 January.
  • Last window period opens on 17 January for collection from 24 to 29 January.

Where online slots are available for reservation, the earliest collection date available would be 2 business days ahead (excluding Sundays). The last day for online reservation is scheduled on 27 January 2022. However, in the event that all reservation slots are fully taken up prior to 27 January, the online reservation portal will close without prior notice to customers.

Customers can access the new notes reservation form via UOB Personal Internet Banking or UOB TMRW app by following these simple steps, before confirming the appointment:

  1. Step 1: Key in name, last 4 alphanumeric characters of NRIC/PP and mobile number
  2. Step 2: Select notes denominations
  3. Step 3: Select preferred branch, date and time of appointment
  4. Step 4: Click on ‘Send OTP’ and key in a valid OTP sent to your mobile number
  5. Step 5: Click on ‘Verify OTP’

There will be a confirmation page and SMS sent to your mobile number once the reservation is successful.

In view of limited allocation of new notes to banks and to enable more customers to exchange new notes, each customer is allowed only up to the following amount and denominations:

  • New $2 notes: $200 only
  • New $10 notes: Up to $500 (in multiples of $100)
  • New $50 notes: Up to $500 (in multiples of $100)
  • Maximum amount: Up to $1,200 only

Physical Collection

Customers can only collect the notes that they have reserved at their selected branch and reservation timing. Failure to keep to the appointment slot will forfeit the reservation.

Collection must be done in person with NRIC or passport for verification. Exchange may be made either with cash or debit from the customer’s current or savings account on the day of collection.

For more info, click here.

DBS/POSB

Exchange at Branches

To reserve a slot at DBS/POSB branches for new notes collection and exchange, click here.

Pop-Up ATMs at Community Clubs

Pop-Up ATM will be available at 45 locations island wide during the Chinese New Year season starting from 11 Jan to 30 Jan, 10am to 10pm, and 31 Jan, 10am to 1pm.

To help customers avoid crowded areas, DBS has revamped the new notes ATM map locator to include guidance on estimated wait times at each location. Please click here to view the full list of new notes pop-up ATMs and self-service locations.

Maximum of 3 withdrawals of new notes during the Chinese New Year period for any of the available options below, subject to your ATM/Debit Card daily withdrawal limit

Amount & Denominations
Option 1$100 = $2 x 50 pcs
Option 2$300 = $10 x 30 pcs
Option 3$500 = $50 x 10 pcs
Option 4$600 = $10 x 20 pcs + $50 x 8 pcs

Community Clubs

NoCommunity ClubsAddressPostal Code
1Anchorvale CC59 Anchorvale Rd544965
2Bedok CC850 New Upper Changi Rd467352
3Bukit Panjang CC8 Pending Road678295
4Ci Yuan CC51 Hougang Ave 9538776
5Clementi CC220 Clementi Ave 4129880
6Henderson CC500 Bukit Merah View159682
7Keat Hong CC2 Choa Chu Kang Loop689687
8Macpherson CC400 Paya Lebar Way379131
9Pasir Ris Elias CC93 Pasir Ris Drive 3519498
10Taman Jurong CC1 Yung Sheng Road618495
11Tampines West CC5 Tampines Ave 3529705
12Teck Ghee CC861 Ang Mo Kio Ave 10569734
13Toa Payoh Central CC93 Toa Payoh Central319194
14Whampoa CC300 Whampoa Dr327737
15Yuhua CC90 Boon Lay Way609958

Self-Service/Financial Planning Branches

Please note that Self-Service Branches will not be in service outside of the operating hours due to COVID measures.

NoSelf-Service/Financial Planning BranchesAddressPostal Code
1DBS Alexandra460 Alexandra Road, #02-17119963
2DBS Great World City1 Kim Seng Promenade #01-126 Great World City237994
3DBS Marina Bay Sands10 Bayfront Avenue #01-30, The Shoppes at Marina Bay Sands018972
4DBS Raffles Place22 Malacca St, #01-00, RB Capital Building048980
5DBS Serangoon Garden20 Maju Ave556694
6DBS Takashimaya391 Orchard Rd #B2-21-23, Takashimaya Shopping Centre Ngee Ann City238872
7POSB Ang Mo Kio NorthBlk 629 Ang Mo Kio Avenue 4 #01-1018560629
8POSB Boon Lay10 Boon Lay Place #01-06 Boon Lay CC649882
9POSB Bukit Batok West153 Bukit Batok West Street 11 #01-290/292650153
10POSB Buona Vista43 Holland Dr, #01-59270043
11POSB Canberra CC2 Sembawang Crescent #01-02 Canberra CC757632
12POSB Eastpoint3 Simei Street 6, #01-24, Eastpoint Mall528833
13POSB Jurong East Central21 Jurong Gateway Road #01-03, CPF Jurong609646
14POSB Jurong West501 Jurong West Street 51, #01-279640501
15POSB Kampung Admiralty676 Woodlands Drive 71, #01-K1, Kampung Admiralty730676
16POSB Kampong Ubi301 Ubi Avenue 1 #01-257400301
17POSB Nanyang EstateBlk 960 Jurong West St 92 #01-174640960
18POSB Potong Pasir CC6 Potong Pasir Ave 2 #01-02 Potong Pasir CC358361
19POSB Rivervale Plaza118 Rivervale Dr #01-21540118
20POSB Serangoon Central254 Serangoon Central Drive #01-203550254
21POSB Tampines East201A Tampines Street 21, #01-1051521201
22POSB Tampines Hub51 Tampines Avenue 4, Unit #B1-20, Tampines Hub529684
23POSB Tanjong Pagar1 Tanjong Pagar Plaza, #01-41082001
24POSB Toa Payoh HDB Hub 24/7Toa Payoh Lorong 6, 520 #02-50310520
25POSB Toa Payoh NorthBlk 107 Toa Payoh Lor 1 #01-266310107
26POSB Woodlands West303 Woodlands St 31 #01-191/195730303
27POSB Yew Tee61 Choa Chu Kang Dr, #01-04689715
28POSB Yishun Central926 Yishun Central 1 #01-183/185760926
29POSB Yishun NorthBlk 290 Yishun St 22 #01-401760290
30POSB Zhenghua CC1 Segar Road #01-06 Zhenghua CC677738

Click here to view the full list of new notes pop-up ATMs and self-service locations as well as updates on estimated wait times

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